The fundamental ethical and operating principles employed by Key Resolutions are:
Independence Clients will receive impartial advice.
Objectivity Reports will clearly identify the facts and evidence.
Professionalism Qualified, competent, skilled and experienced.
Key Resolutions will deliver timely and accurate, high quality investigation and speciality reports to clients to enable them to act effectively and efficiently to resolve issues of concern.
Mediators at Key Resolutions will facilitate communication, promote understanding, focus the parties on their interests and seek creative solutions to problems that enable the parties to reach their own agreements.
Key Resolutions will not be involved in the investigation and mediation of the same workplace dispute.
Key Resolutions is:
- Highly motivated and experienced
- Works in a systematic manner to identify and report on relevant issues
- Focused on identitifying system improvement opportunities that support you to implement change to achieve your goals
- Experienced in working with complex matters including investigations, complaints, mediations and system reviews and processes
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