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Current Workplace Issues

 

Upward Bullying and Organsiational Change

posted Mar 11, 2013, 5:49 PM by Keryn Reynolds

Workplace bullying is attracting increased attention as organisations realise its impact. Bullying affects the culture and morale of staff, and also the sustainability and productivity of an organisation.  Traditionally, bullying is perceived as a more senior person victimising a junior person.  However, have you considered that Managers can also be targeted and subjected to bullying behaviours in the workplace?   Research by Sarah Branch, a psychologist at Griffith University, found that “although managers clearly have formal authority, they can also be victims of bullying and need just as much support as other staff”.

Available at: http://www.businessstrategyblog.com.au/1640/upward-bullying-and-organisational-change/

ACT Code of Practice in relation to bullying

posted Jun 26, 2012, 9:38 PM by Keryn Reynolds

The ACT Work Health and Safety (Preventing and Responding to Bullying) Code of Practice 2012 (No 1) is available at http://www.legislation.act.gov.au/ni/2012-219/current/pdf/2012-219.pdf

Nowhere to hide - national anti-bullying laws take another step

posted Jun 26, 2012, 9:31 PM by Keryn Reynolds

The harmonisation of WHS legislation throughout Australia is affecting definitions and requirements for the handling of bullying and harassment complaints.

A number of jurisdictions have now developed Codes of Practice for preventing and responding to bullying behaviour.

The move towards national bullying laws took a step closer this month with the document developed by the NSW and Victorian WorkSafe organisations on the Prevention of Workplace Bullying being adopted as a Code of Practice in the ACT.

The Code has legal force and can be used by regulators wanting to prosecute.

The ACT's Code of Practice on the prevention of workplace bullying is an essential tool for helping employers determine whether to deal with bullying complaints in-house or refer them to an external investigator, the Territory's Work Safety Commissioner says.

"I think the Code of Practice is absolutely essential; it clarifies for businesses exactly what they need to do to meet their safety duty in respect of bullying," says Mark McCabe told OHS Alert.

"In particular, it spells out how to respond to bullying claims when they arise. Without a Code there's a fair bit of ambiguity about how you might do that. the Code spells out in what circumstances you might investigate a case rather than just go to mediation, and it talks about how you might do that independently."

The Code clarified circumstances that were so serious that "someone should be held accountable" and mediation would be inadequate" McCabe said.

He said the Territory would consider replacing its Code of Practice on the prevention of bullying (which was based on NSW and Victorian guidance material) with the model national Code of Practice when it was finalised by Safe Work Australia.

The Code is clear that "setting performance goals, standards and deadlines", "implementing organizational changes" and "informing a worker about unsatisfactory work performance" are not classified as bullying, although "organizational change" and "negative management styles" are classified as bullying "risk factors".

Meanwhile, the national Safe Work Australia model Code of Practice has been a battleground between unions and employer groups. The ACTU wants single incidents of behaviour able to be classified as bullying and the right for union representatives to investigate claims of bullying.

Employer groups are worried about "systems of work" being classified as a bullying risk factor as well as the individual perceptions and biases of investigators dealing with complicated situations.

Employer groups are also concerned about extra costs to employers associated with investigations, appeals, counselling and mediation, even when no allegation is proven.

The national Preventing and Responding to Bullying draft model Code of Practice is currently being revised in line with comment feedback and it is envisaged that materials will be finalized in the second half of this year.

Mr John Boardman iHR Australia's Director Workplace Relations said "with the ever increasing incidences of bullying allegations and the growing risk of legal sanctions, getting your performance management processes  absolutely right, including the training of line managers, is essential for any business".

Source:  http://ihraustralia.net/index.php/news-and-opinion/162-nowhere-to-hide-national-anti-bullying-laws-take-another-step on 27 June 2012


National Anti-Corruption Plan

posted May 30, 2012, 5:24 PM by Keryn Reynolds   [ updated May 30, 2012, 5:27 PM ]

National Anti-Corruption Plan

In September 2011, the Australian Government announced the commitment of $700,000 to develop and implement Australia’s first National Anti-Corruption Plan.

A key objective of the Plan is to strengthen Australia’s existing governance arrangements by developing a whole-of-government policy and plan on anti-corruption.

The Australian Government’s approach to combating corruption is based on a multi-agency approach, which vests responsibilities for anti-corruption policies and initiatives with a number of Commonwealth agencies.

A comprehensive National Anti-Corruption Plan will bring the relevant agencies together under a cohesive framework and strengthen the Government’s capacity to identify and address corruption risks.

Further details and a draft discussion paper can be found at:

http://www.ag.gov.au/Crimepreventionandenforcement/Corruption/Pages/NationalAntiCorruptionPlan.aspx


What isn't workplace bullying?

posted May 29, 2012, 2:56 AM by Keryn Reynolds

Reasonable management actions carried out in a fair way are not bullying.

For example:

  • Setting performance goals, standards and deadlines;
  • Allocating work to a worker;
  • Rostering and allocating working hours;
  • Transferring a worker;
  • Deciding not to select a worker for promotion;
  • Informing a worker about unsatisfactory work performance;
  • Informing a worker about inappropriate behaviour;
  • Implementing organisational changes;
  • Performance management processes;
  • Constructive feedback; and
  • Downsizing

See the attached document for the full article from iHR.

Workplace Investigations and Natural Justice

posted Apr 25, 2012, 10:46 PM by Keryn Reynolds

IHR Australia has some very good advice about conducting workplace investigations, understanding natural justice and procedural fairness and other pertinent advice for Managers.  The attached document provides a summary of some recent 2012 articles provided by IHR.
 
IHR information is available at http://www.ihraustralia.net/

Strengths -Based Goal Setting

posted Mar 13, 2012, 8:44 PM by Keryn Reynolds

First know, then make the most of, what you do best

by Jim Asplund and Nikki Blacksmith

Whether the economy is good or bad, most organizations are constantly looking for ways to increase productivity. For managers who are looking to do more with less, a key first step is for them to know their employees individually. This helps managers position workers for success, motivate them, and keep them focused on actions that are essential for the continued health of the organization.

Employees who intentionally apply their strengths to their work increase the odds of their success.

But it's difficult for managers to do any of this if they are not attuned to the strengths of the people on their team. And it's just as difficult for workers to use their strengths if their managers don't understand, appreciate, or maximize those strengths.
 
Please see the attached document for the full article.

Who is the typical fraudster?

posted Jan 26, 2012, 7:25 PM by Keryn Reynolds

See the attached 2011 KPMG Report available online, to gain a more clear idea of who your typical fraudster in this day and age is...

Investigation Interviews that hit the bullseye

posted Jan 26, 2012, 7:22 PM by Keryn Reynolds

See the attached document available from I-Sight on some key interviewing techniques.

Social media and the Workplace

posted Jan 18, 2012, 2:06 PM by Keryn Reynolds   [ updated Jan 18, 2012, 2:07 PM ]

Despite the personal benefits of using social networking tools such as Facebook and Twitter, they present problems for the workplace. As social networking increases in popularity, for many it provides an opportunity to vent their frustrations with matters such as work. Such venting however may jeopardise an employer’s business interests and may give rise to costly bullying and harassment complaints made by employees.
 

Full article is attached and has been released publically from CC Lawyers Workplace Law in November 2011

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